1. Custom Orders

As all products are customized, refunds are generally not applicable once production has started.

2. Order Cancellation

Orders can only be canceled before production begins. Cancellation after production will not be eligible for refund.

3. Damaged or Defective Products

If you receive damaged products, please notify us within 48 hours with images for review and resolution.

4. Refund Eligibility

• Manufacturing defects
• Incorrect product delivery

5. Refund Process

Approved refunds will be processed within 7–10 business days via original payment method.